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COMMON QUESTIONS

Frequently asked questions.

The questions we hear most from wearers and partners. Can't find yours? Our team is one message away.

How do I know which lens is right for me?

Start with the Lens Selector or book an eye test. Your optician measures your prescription, frame and how you use your eyes, then recommends the Zenova lens engineered for it.

Can I get Zenova lenses in my own frames?

Yes. Zenova lenses are glazed to fit almost any frame. Bring your frames to an authorised Zenova optician and they'll advise on suitability.

How long do the lenses take to make?

Most single-vision lenses are ready within a few working days. Custom progressives and specialty lenses typically take 5–10 working days.

Do the coatings wear off?

Zenova coatings are bonded, not sprayed, so with proper care they last the life of the lens. Our care guide keeps them performing like new.

Is there a warranty?

Yes. Zenova lenses carry a manufacturer warranty against coating and material defects. Your optician handles any claim on your behalf.

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